LAWS5890 Insurance Claims and Dispute Resolution

Credit
6 points
Offering

If this unit does not have an online alternative, then students who are presently unable to enter Western Australia and whose studies would be delayed by an inability to complete this unit, should contact the unit coordinator (details given on this page) to ascertain, on an individual case-by-case basis, if alternate arrangements can be made to support their study in this unit.

AvailabilityLocationMode
Not available in 2021UWA (Perth)Face to face Predominantly face-to-face. On campus attendance required to complete this unit. May have accompanying resources online.
Content
This unit is a structured and comprehensive approach to insurance claims handling, from commencement of a claim on an insurance policy until its resolution. Topics covered include: claim to dispute, internal dispute resolution (IDR), external dispute resolution (EDR), litigation, civil litigation procedures relevant to insurance disputes and duties owed by a lawyer when acting for an insured party on the instructions of an insurer.
Outcomes
Students are able to (1) analyse claims, demonstrating a sound knowledge of the end-to-end process of insurance claims handling; (2) apply the required skills and employ the necessary tools to manage and resolve claims fairly, practically and strategically; and (3) exercise professional and ethical judgment in the handling of claims.
Assessment
Indicative assessments in this unit are as follows: (1) written assignments and (2) test. Further information is available in the unit outline.

Supplementary assessment is not available in this unit.
Unit Coordinator(s)
Gregory Pynt
Contact hours
This unit is delivered intensively.
  • The availability of units in Semester 1, 2, etc. was correct at the time of publication but may be subject to change.
  • All students are responsible for identifying when they need assistance to improve their academic learning, research, English language and numeracy skills; seeking out the services and resources available to help them; and applying what they learn. Students are encouraged to register for free online support through GETSmart; to help themselves to the extensive range of resources on UWA's STUDYSmarter website; and to participate in WRITESmart and (ma+hs)Smart drop-ins and workshops.
  • Unit readings, including any essential textbooks, are listed in the unit outline for each unit, one week prior the commencement of study. The unit outline will be available via the LMS and the UWA Handbook one week prior the commencement of study. Reading lists and essential textbooks are subject to change each semester. Information on essential textbooks will also be made available on the Essential Textbooks. This website is updated regularly in the lead up to semester so content may change. It is recommended that students purchase essential textbooks for convenience due to the frequency with which they will be required during the unit. A limited number of textbooks will be made available from the Library in print and will also be made available online wherever possible. Essential textbooks can be purchased from the commercial vendors to secure the best deal. The Student Guild can provide assistance on where to purchase books if required. Books can be purchased second hand at the Guild Secondhand bookshop (second floor, Guild Village), which is located on campus.